Super Complaint By Which Is Upheld

The super complaint against debit and credit card surcharges lodged by which? has been upheld by the OFT.

The OFT will now crack down on companies who make it hard to work out the true cost when paying by debt or credit cards.

Peter Vicary-Smith, chief executive of Which? said: “thousands of people have told Which? that hidden or excessive card fees are unfair, and it’s a victory for consumers that the OFT supports this view.”

 

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