UK Wide Debt Advice Charity
Call us at 0800 085 0226
E-mail: contact@debtsupporttrust.org.uk


Tax Credits Overpayment Debt

Tax credits are given to families to top up their income in the form of child and working tax credits. However, many families find that because of a change in their circumstances, they have tax credit debts. This can cause stress and distress but Debt Support Trust can help.

If you would like help with your tax credit debts, please call our helpline on 0800 085 0226 for debt help.

Tax Credit Debts from Overpayment

The debts to the HMRC tax credit department can vary from hundreds to thousands of pounds. When HM Revenue and Customs reevaluate your account they may inform you that you've been overpaid. Last year over 1.5 million people fell into this problem. The Government overpaid £1.5 billion in the year 2012-2013 to people claiming tax credits.

New powers which will be introduced in 2015 will mean HMRC can take the money from a person's bank account. In the meantime, HMRC can refer the debt to debt collectors who are taking action to recover the money.

The first stage from HMRC is to ask for the money back. They will write and call to make an arrangement to get the money back. You won't be asked to repay the money in one payment if you can't afford it, but usually will be asked to create a payment plan.

When you create the payment plan you won't usually face the threat of debt collectors, but if you fail to make contact with HMRC they could take further action.

HMRC Debt to Tax Credits

If you are struggling to repay tax credit debts along with credit cards, overdrafts and loans then you're not alone. Thousands of people contact Debt Support Trust with debt problems and we're able to assist them back to a debt free life.

If you need help with any element of tax credit advice call our helpful money advice team on 0800 085 0226.  We'll be glad to help you with your query.

Monday, June 02, 2014
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Local Debt Advice Bureau

When debt problems occur you may need help and advice from your local debt advice bureau. If you need advice from a registered charity specialising in debt you can speak to Debt Support Trust on 0800 085 0226.

If you would like free face to face advice we always recommend speaking to the Citizens Advice Bureau. Your local debt advice bureau can provide excellent support and assistance if you would prefer to meet somebody face to face.


My Local Debt Advice Bureau

At Debt Support Trust, we provide expert online and telephone debt advice. Many people like speaking to our friendly advice team about their debt problems because it ensures they get immediate debt help.

If you would like help to find your local face to face debt advice bureau you can always call Debt Support Trust and we will help you arrange an appointment and signpost you to your local debt advice bureau.

Help from a Registered Charity

If you need help with debts from a registered charity you can call Debt Support Trust on 0800 085 0226. You can also complete the debt test to check confidentially which debt solutio would be best for you.


Thursday, May 29, 2014
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Mortgage Debt Help & Support

Your mortgage is a priority which must be paid on a regular basis, otherwise your mortgage company is entitled to repossess your home and sell it to recover their money. If you have debt to your mortgage company and need help then speak to Debt Support Trust today.

The charity advisors at Debt Support Trust provide holistic debt advice on a wide range of issues. You can get debt advice by telephoning 0800 085 0226.


Help with Mortgage Debt Problems

We're focussing on priority debts this week and one vital expenditure which must be made on time is rent or a mortgage. This ensures you retain your property.

If you have arrears on your property loan then your lender will work with you initially to resolve the problem. Usually when your mortgage is 3 months in arrears your lender will commence court action.

It's always best to liaise with your mortgage company before the debt grows too large. By speaking to the lender you can reduce the chance they will proceed with repossession or court action.

Assistance with Mortgage Debt

There are a number of financial solutions which can help you deal with your mortgage debt problems. If you are failing to pay your mortgage because of other unsecured debts, like your credit cards and overdrafts, then there are debt solutions which can resolve this. By resolving your unsecured debts you would then be able to afford your mortgage.

If you have recently become unemployed then you could be struggling to pay your mortgage. There are solutions which can help pay your mortgage interest for up to two years.

What happens after my home is sold?

If you fail to come to an acceptable agreement with your lender to repay the arrears on your property then your home could be repossessed and sold.

The property can be sold under value in order to recoup as much money as possible. If the outstanding mortgage was £150,000 but the property was sold for £130,000 then there would be a £20,000 shortfall. The property owners would be liable to repay this £20,000, plus any fees for selling the property.

If the property is jointly owned by two parties and their is a shortfall then both parties are liable to repay the full amount of the debt.

Mortgage Debt Support

You can receive help with your mortgage debts from Debt Support Trust. We will review your financial position and discuss the options available to you. As well as considering your secured debts we will also review unsecured debts to help resolve your complete debt problem.

For help with your mortgage debts please call 0800 085 0226 or complete the debt analyser below.


Wednesday, May 28, 2014
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Council Tax Debt Help

Debts to council tax can feel like the most complicated and frightening debts to manage. As a priority expenditure council tax must be paid before other debts like credit cards, payday loans and personal loans. Council tax is paid to your local Government body to help your local area pay for services. Many people we help at Debt Support Trust can't afford to pay their council tax because of their other unsecured debt problems.

Council tax departments may not contact you as regularly as your credit cards and other debts but they are vitally important. The council can take action to recover their money which we will discuss.

If you have debt problems with your local council then speak to our charity advisors at Debt Support Trust today. We've helped thousands of people with council tax debt issues. You can call Debt Support Trust on 0800 085 0226.

Council Tax Debts

Council tax debt problems are some of the quickest to become a concern. A reduction in income can mean paying for council tax is harder. People who are unemployed will get a discount, as will people who are living as a single person in a property. At Debt Support Trust people in debt often have to spend 10% of their income on their council tax, which can seem like a lot when there's rent/ mortgage, food, gas, electricity and transport to pay for too.

Recent statistics show that 17% more people are struggling with council tax debts, compare to the same period last year.

Your arrears will quickly be passed to a debt collector, even if it's just one monthly you've accidentally missed. The debt collector will want to organise a payment plan. If this payment agreement is broken then they will take further action against you to recover the money.

Council Tax Wages Arrestment

One of the actions some councils are taking when arrears exist is to organise a wages arrestment. This involves the council going to court and getting permission to take a percentage of your wages.

If you have a wages arrestment your employer will pay the money directly to the council each month. This means they are guaranteed to get their money back each month. You want to avoid a wages arrestment because it can be a substantial amount of your income and cause further money worries.

There are some local councils that won't lift a wages arrestment once it's in place, even if you're planning to enter a debt solution like a debt management plan.

Help with Council Tax Arrears

It's important to speak to a debt advice charity if you're struggling with arrears. There are routes to resolve money worries which include payment plans, debt solutions and short term token payments.

The council will want their money back but they will be supportive and understand that you could have short term money issues.

If you need help to understand your options you should first speak to the local council about what they can do. Most councils will have a recovery or debt collection department. If you have council tax debts plus debts to overdrafts, loans and credit cards then speak to Debt Support Trust about the solutions available to you.

Complete the debt analyser or call 0800 085 0226.


Council Tax Debt Management

Your local council may have a debt management and debt advice department so you can contact them directly. They will explain their recovery process and help you come to an arrangement to repay the arrears.

If you agree a payment plan you should ensure to meet these repayments as you could only get one chance at a payment plan. These payments will be on top of your existing council tax liability for the current year. So, if your council tax is £130 per month then you could agree to pay £70 extra to pay off the arrears, meaning you have to pay £200 per month.

Help with council tax arrears is available from Debt Support Trust on 0800 085 0226. We work closely with many councils and can help you arrange payment plans or enter a debt solution which will resolve all of your debts, making paying council tax affordable in the future.

Tuesday, May 27, 2014
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Impact of Debt on Children

New research has found that unsecured debt problems are affecting children with 2.4 million children living in a household with a debt problem. The research also found that a further 2.9 million households were on the breadline and close to struggling to meet the monthly outgoing payments.

Many families tell Debt Support Trust that they would be OK if they didn't have to manage their contractual obligations to their debts. Most families have to pay hundreds of pounds to their creditors every month just to meet the minimum repayment on their credit cards, loans and overdrafts.

The survey by The Children's Society of 2,000 households where there is at least one dependent child found the average unsecured debt was £3,437, with one in five households in debt. However, debt solutions are available which can help.

Problems for Children with Debt

Children have commented that their family finances make their embarrassed and some children have experienced bullying as a result of the lack of money their family has.

The study shows that children are impacted by both the financial issues which arise from being part of a poor family and the societal stigma of being in debt. However, 49% of children did say their parent's financial situation didn't make them feel embarrassed.

Solutions to Resolve Debts

There are solutions which can resolve debt problems. Most people who are in employment will be able to contribute towards their debts each month, however the minimum payments have become too large and this is where the problem occurs. The minimum payment to debts may have been manageable once, but the costs of living, reduced income or consistent borrowing has made it impossible to make ends meet.

The options are

  1. Continue to struggle: Many people continue to pay the debts because they don't want to admit there is a problem. This is not generally recommended as it will delay the date when you are finally debt free.
  2. Ask Friends/ Family: You could ask friends and family to see if they could help you with advice or money to repay the debts
  3. Call Debt Support Trust: You can call our charity on 0800 085 0226 or complete a debt analyser for confidential help.

There are lots of different debt solutions which could help a person become debt free. It's about understanding each option - the pros and cons - and making a decision based on what you think is the best for you. Speaking to Debt Support Trust is one way to get the advice you need and discuss the options.

Tuesday, May 13, 2014
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Bankruptcy Numbers Falls

Recent figures from the Insolvency Service show that bankruptcies and DROs are falling in the UK, however there is an increase in people entering an IVA to resolve debt problems.

Both bankruptcies, and the £90 Debt Relief Order route into bankruptcy dropped compared to the same period last year. The first 3 months of 2013 saw 6,673 enter bankruptcy because of unsecured debts. During the same period of 2014 the number of bankruptcy orders was 5,671.

IVA over a Bankruptcy

While the number of people wishing to enter bankruptcy is declining, the number of people entering an IVA is increasing. The number of people entering an IVA in the first 3 month's of 2013 was 11,124 and this became 12,711 over the first three month's of 2014.

The IVA is proving a more popular route over the bankruptcy. There are pros and cons to entering a bankruptcy instead of an IVA, such as,

- Bankruptcy only lasts 1 year but an IVA is 5 years. In bankruptcy you could be asked to pay for 3 years towards your debt in an Income Payment Order / Arrangement.

- The IVA and the bankruptcy would create a 6 year default on your credit file.

- You don't have to pay monthly into a bankruptcy if you don't have the disposable income or your income is only state benefits.

Bankruptcy Checks

Before you decide to enter bankruptcy or an IVA you should check some information to ensure it won't affect your situation.

- Work: Some contracts of employment won't allow you to enter an IVA or bankruptcy.

- Bank account: If you owe money to a bank or building society and your day to day banking is through this company then you will need a fresh bank account with a bank that you don't owe money to.

Tuesday, May 06, 2014
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Logbook Loans Debt Advice

A logbook loan or a bills of sale, you are effectively borrowing money and repaying the debt with interest, like any other credit agreement. However, if you fail to repay the loan then the company could seize your car by way of payment.

The interest rates on logbook loans can be very high and some people have complained about paying 6 times the initial amount borrowed in interest. Once the credit company has agreement that they can take your car as payment, they do not have to go to court to obtain permission, they can simply remove your vehicle.

If you have debt problems with logbook loans you can speak to Debt Support Trust on 0800 085 0226 or submit an email enquiry to contact@debtsupporttrust.org.uk.

V5 Logbook Loans

Your V5 form is your registration information for your car and should be stored safely. You can change the registration details on a V5 form to a new owner and this is what logbook loans companies do if you fail to meet the repayments.

Unlike a credit card or overdraft which are unsecured debts - the repayments are not tied to an asset - a logbook loan is secured against the asset, in this instance, a vehicle. Failure to repay the loan means the company keep the v5 or logbook and remove your car.

The debt level of a logbook loan can rise to high levels, depending on the value of the car and we've experienced £12,000 logbook loan debts at Debt Support Trust.

These types of loans are not as regulated as other forms of credit, like payday loans, so there is an increase in the number of people seeking financial support via the v5 loans.

Logbook Loan Problems

One known issue is that some people are borrowing money against their car and then selling the vehicle. Despite having sold the vehicle you are still responsible for repaying the debt. In this instance, people who have bought a vehicle where there has been an outstanding logbook loan remaining, have been left frustrated that their car has been repossessed.

This is just one problem with logbook loans but is a frequent issue which arises with these types of loans in the UK.

If you have a query about a logbook loan debt problem and need advice, then speak to Debt Support Trust on 0800 085 0226 today.

Monday, April 28, 2014
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UK Debt Capital By Postcode

New debt figures released by the British Bankers Association have shocked many people by showing Bath as the debt capital of the UK.

The new statistics from the BBA broke down the amount of unsecured loans by postcode, showing BA1 9 as the highest amount of debt per person.

According to the report, each person in the BA1 9 postcode owes an average of £2,311 in unsecured debt, with an overall debt of £129, 701.

Debt By Postcode

Overall the postcode with the largest unsecured debt was SE28 8 with £13,531,774 owed, but this is in the South East London region.

The G75 8 in Glasgow had the second highest number of overall unsecured debt with £12,297,836, which like Bath has a lot of properties.

Many experts argue the reason these regions have such large unsecured debt is due to them having more assets such as property or vehicles.

Overall UK Debt

  • Overall almost £30bn is owed in personal loans across the entire UK
  • £901bn is stilled owed on mortgages, almost half (44%) is just in London and South East England
  • London is the region with the most unsecured debt with almost £5bn owed

Dealing With Debt

Whether someone has a property which they are using to borrow or taking a personal loan to repay other debts, it's possible either could be financially struggling.

We have experience of people who have borrowed an unsecured loan to repay another debt but only to get a lower interest rate and are financial secure.

In other cases we've witnessed people who have a property and they borrow in order to pay the morgage because they are struggling financially.

It would be easy to assume affluent postcodes would borrow more money because they can afford to repay it, however that's not always the case.

While they may have an asset, such as a house, to rely on should debts become too much that would also rely on the housing market remaining steady.

If anyone is struggling with making their credit commitments it's important to seek debt advice on 0800 085 0226.

Thursday, April 24, 2014
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Cutting Credit Card Debt

It's a common occurrence to spend money on a credit card with the intention of repaying the money over a longer period of time. Some of the interest rates for credit cards can be phenomenal, with the best interest free balance transfer credit card lasting almost 2 years. It can mean that you can avoid interest fees, for a short period, for thousands of pounds and help you to repay your credit card debt.

There are various ways to cut your credit card debt. For people who don't have severe credit card debt and are able to afford to repay the debt over a 12 month, or shorter, period then the interest free offer will help repay the outstanding debt and clear the balance. As long as the interest free period is live and the balance is being reduced each month then you will be clearing your credit card debt. But, if you're only making the minimum payment to your credit card debt, then whilst the interest free period will mean the debt isn't getting larger, you won't be clearing the balance in time. This means you may have to balance transfer multiple times.

An interest free balance transfer is an introductory offer to entice you to join the credit card company. Most people contact Debt Support Trust when they can no longer balance transfer their credit commitments and need a debt solution.

If you are unable to balance transfer your credit card debts then call Debt Support Trust on 0800 085 0226.

Consolidate Credit Card Debts

You can choose to consolidate multiple credit cards into one new account. This would mean one payment each month to one company and with one rate of interest. This can sometimes be the best option to deal with debts. The problems arise when the total amount of debt is too large and it's still too difficult to repay the full amount of the debt by the end of the interest free period.

Other issues which can occur is that the new rate of interest is higher than previous amounts. This means it will be more costly to borrow the money and harder to become debt free.

Sometimes, when the debt is on different credit cards it can seem hard to manage so it's best to consolidate credit card debts. If you're balance transferring to simply "tread water" and by yourself time then seek professional debt advice to help you become debt free.

Can't Balance Transfer Credit Cards

When you can no longer balance transfer you need to get debt help. Avoiding credit cards and letting the debts mount will only increase the total debt. A debt advice charity like Debt Support Trust can help you with a range of money management tools and even help organise debt solutions to have you out your debt problem in 6 years or less.

The first step is to call Debt Support Trust on 0800 085 0226 and speak to a friendly advisor. Once we know your financial situation we can advise you which debt solution would be best for you.

Tuesday, April 22, 2014
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Bankruptcy Advice Line

When searching for help regarding debt a common belief is that bankruptcy is the only advice available. In reality, there are numerous debt solutions which can help resolve money worries. At Debt Support Trust our charity advice line offers debt help on a wide range of solutions. So, if bankruptcy is the correct solution you will be speaking directly to our bankruptcy advice line and will be offered tailored advice based on your specific financial situation.

If you would like to check whether bankruptcy is the right debt solution for you, why not try the 10 minute debt test? Or you can call our debt charity advice line specialists today on 0800 085 0226.


Should I Go Bankrupt?

Before deciding whether you should or shouldn't go bankrupt, you must seek impartial debt advice from a registered debt charity. This ensures you're not making the wrong decision which could affect your employment, assets or credit file.

If you are struggling to meet your minimum contractual repayments to your debts then bankruptcy could be the correct option. However, there are other factors to consider when determining the right debt solution for you. For example, do you have any assets with equity, such as a house? If so, you could be asked to sell your house in bankruptcy to repay the debt. In other debt solutions you could retain your property and become debt free.

If your are in employment then you could be asked to make a contribution to your bankruptcy each month under and Income Payment Order. This arrangement lasts for 3 years, despite bankruptcy only being 1 year.

There are other pros and cons of entering bankruptcy to deal with debts. Bankruptcy may not hold the same implications for one person as it does for another. There are also two routes to enter bankruptcy so speak to our bankruptcy advice line today on 0800 085 0226 to get specific bankruptcy help.


Typical Bankruptcy Questions

There are often questions that people considering bankruptcy have. Some of the most common questions are:

What is the cost of Bankruptcy?

Bankruptcy costs vary depending on the route you're deciding to enter. If you are suitable for a DRO route to bankruptcy then the cost is £90. Otherwise the cost is £700 at the local court. If you're on a low income then the bankruptcy application cost at your local court could be reduced to £525.

In Scotland, the bankruptcy application cost is £200.

How do I make myself bankrupt?

You can make yourself bankrupt by going to your local court or speaking to a money advisor who can help you organise a DRO. You should give Debt Support Trust a call on 0800 085 0226 to discuss which route is best for you.

Can you help me with bankruptcy?

Yes. We can help you determine whether bankruptcy is the right debt solution, which route is suitable and even help with paperwork.

You can email us for assistance contact@debtsupporttrust.org.uk or call 0800 085 0226.

Somebody else is making me bankrupt, what can I do?

When somebody else is making you bankrupt you should seek debt advice as quickly as you can. Time is generally of the essence to help you avoid bankruptcy, if that is what you want. If somebody else is making you bankrupt then you do not have to pay the bankruptcy fees, which would save you money

Monday, April 14, 2014
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